Saia Ertebat Aren Company Saia Ertebat Aren Company , as one of the main pillars of the company, has put special attention and importance to human resources on the agenda. Continuous communication between managers and employees at different levels of the company has been one of the activities that has so far fulfilled the strength of the foundation of arne's large family. The division of precise and extensive work between units and different layers based on the capabilities and interests of employees, planned training for different layers of the organization, the use of participatory management systems to motivate human capital and various welfare systems of employees, outsourcing part of the activities to increase the agility of the organization, including Aren's activities in this regard. For this purpose, the growth and development of the organization and increasing the level of customer satisfaction as its most important organizational and social responsibility and relying on the ability and knowledge of employees and effective management methods and belief that the quality of services, addressing customer complaints, protecting the environment and protecting the safety and health of employees are the most important factors of success in maintaining a superior position in the market and the main factors The above mentioned above is a top priority for its performance:

  1.  Market Development and Maintaining a Superior Position Among Colleagues
  2. Obtaining Customer Satisfaction by Meeting Expectations, Neds and Identifying the root Causes of Their Complaints
  3.  Responding and Handling Customer Complaints Fairly and Impartially in the least Possible Time
  4.  Informing and Clarifying the Complaint Process for Plaintiffs and Other Stakeholders
  5.  Obligation to comply with national laws, requirements and regulations in accordance with the activities and services of the organization
  6.  Obtaining employees' satisfaction by improving the level of personal knowledge and awareness, creating a clean, safe and suitable environment for creating new ideas by the most valuable organizational assets
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